Everyone knows that satisfying your customers matter, yet most companies are so focused on acquiring new customers that they forget about customer retention efforts. In this post, we’ll review why customer retention is so valuable, and the tools and tactics any business can use to keep retention rates high.
Marketing research is powerful. It can be the difference between making intelligent business decisions or making decisions that alienate current and prospective customers. In this post, we’ll explore the typical marketing research methods used and how to pick the right one given your goals and existing customer knowledge.
Learn about the different types of content used in account based marketing (ABM) and when it makes the most sense to use one type of content over another.
If you’re new to marketing automation, chances are you’re scratching your head determining how to choose marketing automation software that will be right for your business. Or, maybe you’re still deciding if what you get is even worth the expense. In this post, we break down the components of marketing automation so you’ll be able to tell if its features and benefits make sense for you.
In this post, we’ll review what CRM software is, why it’s so important to businesses, and how particular features and benefits help organizations isolate valuable opportunities, improve how they manage deals, and ensure that they are creating and fostering positive experiences for prospective customers.
B2B customer interviews are a great way to inform product development and marketing. In this post we’ll review when interviews are the right research methodology (as opposed to other options), what you’ll need to get started to be successful along the way, and the main questions you’ll want to use.
When it’s time to decide what marketing to do, understanding the difference between owned, earned and paid channels is extremely valuable. Knowing how each impacts business performance and metrics is a necessary step to isolating the best tactics for your business.
Account Based Marketing (ABM) is a way of using hyper-tailored content pushed to extremely targeted prospects for the goals of driving awareness and interest in your business, and ultimately converting new customers. Check out when ABM is right for your team and the high-level steps necessary to make it a home run for your organization.
Do you know what business metrics will show you how viable your business is, how effectively your spending your marketing budget, and how likely it is that others will invest in you? This presentation will outline four key business metrics, how to measure them, and how to understand what they are all about.
One of the fundamental metrics startups and young businesses need to get a handle on early is their customer acquisition cost (CAC). Knowing how much you’re spending on acquisition is the first step to learning how well your budget is working for you…and how much effort you have to put in to make it more efficient. We’ll take you through different ways of measuring CAC and tactical approaches you can take right now to drive that number down.