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From time-honored brands to up-and-coming technology players, we support regional, national, and international organizations charting strategic paths forward.
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PlanBeyond’s research enabled satisfaction benchmarking and gave our team actionable recommendations we applied to increase customer engagement and loyalty.
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Vice President Marketing, Remitly
PlanBeyond led a collaborative process, working as a team player in a project of utmost importance for our end client. Their high-quality and efficient work delivered a successful partnership.
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VP of Global Marketing, Sid Lee
Thanks to the broad range of market research work PlanBeyond executed, from customer segmentation to focus groups, we had data to build effective marketing campaigns and go-to-market plans.
Meghan Weinman
Product Manager, Puget Sound Energy
After securing a round of funding to jump start lead gen, we needed a roadmap to get the ball rolling. PlanBeyond developed and launched an action plan that was effective, measurable, and scalable.
John Lusk
VP & General Manager, Spire Global
Through hyper-detailed competitive landscape research, PlanBeyond helped us understand not just who our competition was but also how we could improve marketing elements to really stand out.
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Principal, Scenic
Thanks to the work that we did with PlanBeyond, we were able to get substantial insights that we wouldn’t have been able to get without their support. They acted like our success was their success.
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Chief of Staff, UXReactor
Grow Your Market Research Chops
02, Jun 2026
When Listening to Customers Makes Your Roadmap Worse
You're doing what you were told to do. Collect customer feedback, listen to what people want, and build it. It sounds like the responsible, customer-centric approach to product development. In practice, it's one of the most reliable ways to build the wrong things. Unstructured customer feedback is a poor prioritization mechanism. It tells you who [...]
06, May 2026
Why High Customer Satisfaction Doesn’t Predict Growth
Your most loyal customers love you. They buy repeatedly, leave glowing reviews, and tell their friends. When you ask them what they think, the feedback is warm and the sentiment is strong. By every internal measure, you have something working. So why is growth harder than it should be? The answer is usually uncomfortable: the [...]
01, Apr 2026
Overcome Low Feature Adoption Problems
Customers flagged a gap, requested a specific feature, and made a compelling case for why it would make the product better. So you built it. Your team hit the timeline, delivered the feature, and shipped it. And then almost nobody used it. The instinct is usually to treat it as a launch problem. The rollout [...]
25, Mar 2026
Avoid The Hero Product Feature Trap
Every product team faces the same tension: bold executive vision versus finite engineering capacity. Sometimes that vision is brilliant and leads to the feature customers didn't know they needed yet. Other times, it's a hero feature destined to drain resources while customers wait for what they actually want. The problem isn't executive ideas. It's building [...]
