Market Research Services For The B2B SaaS Sector

UX Analysis
Empower your customers to get maximum value from your platform—right from onboarding to everyday workflows.
Our in-depth UX research uncovers pain points, streamlines user journeys, and highlights key opportunities for improving usability.

Roadmap Prioritization
Product teams always face tough trade-offs when it comes to roadmap planning.
Our feature prioritization research pinpoints which enhancements your customers value most, letting you focus on the updates that drive adoption, satisfaction, and retention.

New Product Research
Launching standout features keeps you ahead in the fast-moving SaaS landscape.
Through a blend of research methods, we deliver concrete insights so you can prioritize and launch the product enhancements your customers will genuinely embrace.

Customer Journey Mapping
Understand exactly how prospects discover, assess, and decide on your SaaS solution.
Our journey mapping highlights critical stages, key decision-makers, moments of influence, and pivotal touch points so that you can optimize your marketing and sales strategies.

Pricing Strategy
Craft a pricing strategy that balances revenue goals with market penetration.
Our research uncovers how much your customers are willing to pay, assesses price sensitivity, and analyzes competitor pricing so that you can confidently building your pricing models.

Churn Analysis & Reduction
Stay one step ahead of churn to keep your business on the right growth trajectory.
With in-depth retention analysis, you’ll uncover the real reasons behind customer departures, giving you actionable intel to right your ship before you have retention issues.
Our Leading Edge B2B SaaS Clients






How We've Supported Our B2B SaaS Clients' Success
Mapping The IT Ops Buyer Journey
An enterprise data protection software company needed intel to strategically craft their buyer personas, messaging, and sell-in practices.
Staying Differentiated In A Crowded Market
A web analytics company needed objective reads on competitor features, marketing, and pricing to identify market differentiation opportunities.
Crafting Personas To Move Upmarket
An HR Tech start up was ready to move up market after success in the SMB category, but needed help transitioning to a new buyer persona.
Optimizing Marketing Channel Spend
A leading B2B SaaS workforce management solution needed an objective way to allocate hundreds of thousand of dollars in advertising and media budget.